Privacy Policy

Last Updated: [June] [2025]

At Riviera, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to ensuring transparency and giving you full control over your data.

1. Who We Are

This Privacy Policy applies to SIA SL Kitchen, the legal operator of Restaurant Riviera, located in Riga, Latvia.

Business Details:
Restaurant Riviera
Dzirnavu iela 31 (entrance from Antonijas street), Rīga, LV-1010
Company: SIA SL Kitchen
Registration number: LV40103860522
Registered address: Dzirnavu 31-70, Rīga, LV-1010
Bank: A/S Swedbank
SWIFT code: HABALV22
IBAN: LV68HABA0551039515138
Email: [email protected]
Phone: +371 26605930 / +371 20280111

This policy covers data collected through our website, reservations, gift card purchases, and other customer interactions.

2. What Information We Collect

We may collect and process the following categories of personal data:

• Your full name

• Email address

• Phone number

• Billing and payment details

• Personalized message content (for gift cards)

• Special requests or preferences (e.g., dietary)

• Website usage information (via cookies and analytics)

3. How We Use Your Data

Your personal data is used to:

• Manage reservations and customer service

• Process and deliver gift card purchases

• Communicate with you about your orders, bookings, or inquiries

• Improve our website and customer experience

• Comply with legal and accounting requirements

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – when you voluntarily provide information via forms or sign up for emails

• Contractual necessity – when fulfilling a booking or gift card order

• Legitimate interests – such as improving our services and protecting our business

• Legal obligations – to comply with regulatory or tax requirements

5. How We Store and Protect Your Data

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes secure servers, limited access to authorized staff, and encryption where necessary.

6. Sharing of Personal Data

We only share your data when necessary:

• With trusted third-party providers (e.g., payment processors, IT systems)

• With legal authorities if required by law

• Never for commercial sale or advertising purposes

All third parties are required to respect your data and comply with applicable data protection laws.

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve functionality and gather usage statistics. This may include:

• Remembering your preferences

• Understanding site traffic patterns

• Supporting secure transactions

You can control cookie settings in your browser at any time.

8. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request data deletion (“right to be forgotten”)

• Restrict or object to certain processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, please contact us at [email protected].

9. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected. This includes:

• Order and booking records (kept for accounting and audit purposes)

• Customer messages (kept for customer service and fraud prevention)

• Website usage logs (kept temporarily for security monitoring)

Data is securely deleted or anonymized once no longer needed.

10. International Transfers

We primarily store your data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate safeguards are in place (e.g., standard contractual clauses).

11. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or how we process your personal data, please contact:

Restaurant Riviera / SIA SL Kitchen
Dzirnavu iela 31 (entrance from Antonijas street)
Rīga, LV-1010, Latvia
Email: [email protected]
Phone: +371 26605930 / +371 20280111

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. The latest version will always be available on our website. We encourage you to review it periodically.